ENJOY YOUR STAY - ENGLISH FOR THE HOTEL INDUSTRY (WITH 1 CD)
(Hết hàng)
Author: Robert Majure, Jess Martin. Proofreader: Marion Wood Dixon
Thể loại:
Tiếng Anh
(
ISBN: 9786045846902 |
Giá: 278,000 đ)
Enjoy Your Stay is a complete course for trainees and employees in the hotel industry, as well as students taking hospitality courses and general readers interested in the industry.
This book is comprised of 30 units that meet the practical needs of industry-related personnel. Topics include reservations, checking in, services and facilities, housekeeping, emegencies, problems and solutions, checking out, and staff training. You will learn how to deal with guests properly in various situation,
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